Australian Association of Practice Management


Address: Level 1, 60 Lothian Street, North Melbourne VIC 3051
Phone:  1800 196 000
Email:  [email protected]


AAPM is a not-for-profit, national peak association recognised as the professional body dedicated to supporting effective Practice Management in the healthcare profession. AAPM members are employed in all areas of healthcare including general practice, allied health, dental, medical specialties, physiotherapy and podiatry. AAPM represents practice managers, business managers, service managers, CEOs and principals – the key-decision makers in a practice.

The role of Practice Management in a healthcare setting involves strategic planning, reviewing and the implementation of processes in practices which increase efficiency and contribute to the overall notion of ‘excellence in healthcare’. AAPM provides a career pathway recognising the experience and qualifications of members through Certified Practice Manager and Fellow status. This is achieved using the AAPM core principles of healthcare management:

  • financial management
  • human resources management
  • planning and marketing
  • risk management
  • governance and organisational dynamics
  • information management
  • business and clinical operations
  • professional responsibility