NDIS registration support website for allied health

NDIS registration

From 1 December 2020, when Western Australia transitions to the National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission, allied health and other healthcare providers in all states and territories must register either as new providers, or renew registration, with the NDIS Commission to be able to provide NDIS services to Agency-managed participants. Providers do not have to register with the NDIS Commission to provide services to self- or plan-managed NDIS participants.

There are a number of requirements that providers need to meet to achieve NDIS registration . The primary requirements are:

  • meeting the relevant sections of the NDIS Practice Standards
  • providing services in line with the NDIS Code of Conduct.

Support for allied health professionals

In 2019, Allied Health Professions Australia (AHPA) was awarded a grant by the NDIS Commission to assist allied health professionals (AHPs) with the new registration process.  AHPA used this funding to:

  • understand the readiness of AHPs for NDIS registration and the type of support they need
  • develop the necessary resources to help AHPs prepare for registration and the associated audit processes.

Extensive consultation revealed that AHPs needed resources to assist them to become registered providers, particularly with establishing a quality management system in order to meet registration requirements.

NDIS registration support website

AHPA has now launched a dedicated NDIS registration support website specifically targeting allied health.

You can visit the website here.

The website provides free resources and guidance to help allied health providers meet the requirements of NDIS registration and prepare for the audit process associated with registration. The website is designed so that AHPs can self-navigate through the steps as they prepare to meet NDIS registration requirements.

The information and resources on the website have been developed by allied health professionals for allied health professionals. They are designed to be user-friendly and specifically address the needs of allied health professionals. They have also undergone vigorous review by auditors and testing by allied health providers. The information provided will support AHPs to implement a quality management system that will not only help them achieve registration but also facilitate registration renewal.

Resources on the new website are aimed at the types of businesses most AHPs run i.e. sole traders or small businesses. Many of the resources provided will be useful for larger businesses but it is anticipated they will need additional resources related to running larger organisations – particularly in the Governance and Operational Management Standard.

AHPA will ensure materials and website content are updated in line with any changes in NDIS registration rules.

We also encourage you to sign up for updates via this link: http://eepurl.com/gJroTD.


A series of webinars has also been rolled out to provide additional support for AHPs undertaking the NDIS registration process.

The webinars are primarily designed to help providers effectively use the resources on the website. However, they also provide a broad overview of each topic and opportunities for providers to ask questions/seek clarity.

The webinars were recorded and are now available on the website for viewing at  https://ndisregistrationsupport.ahpa.com.au/webinars/